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Casework

If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, my office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.

Residents of U.S. Virgin Islands can contact me for assistance in dealing with Federal agencies. In order to better serve you, this form will generate a printable page that you should sign and mail to my office.

Please include all pertinent information and claim numbers in your correspondence—such as:

  • Your Social Security number for a case involving Social Security;
  • VA claim number for a case with Department of Veterans Affairs;
  • Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
  • Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
  • Copies of any related documents or correspondence that you may have from the agency involved;

Please Note:

The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
We must have your signature to proceed with this type of request.



Authorization Form

This is a three step process. Step one is to fill in the form with the required data, then click the “Generate Request for Review” button at the bottom of the page. Once reviewed, print and mail, fax, or hand deliver the document to our office. The address and fax number are on the generated page.

In accordance with the Privacy Act of 1974, I give Congresswoman Stacey Plaskett authority to act on my behalf.

* marks required fields of data.

Your Information
Today's Date:
* Prefix:
* First Name:
* Last Name:
* Street Address:
* City:
* State:
* Zip:
* Phone Number:
* Email:
* Date of Birth:
* Social Security Number:
Case Information
* Agency Involved:
* Agency Case Number(s): (if there is no case number, indicate "None")
Branch of Service: (if applicable)
Military Rank: (if applicable)
* Nature of Problem
 

Print This Form

Use the Generate Request for Review button to produce the document to authorize our office to help you. Then sign it and mail, fax, or hand deliver it to the address shown on the document. Please include any other documents or material that you think would help our office help you.

Office Locations

Washington, DC Office

Washington, DC Office

331 Cannon House Office Building
Washington, DC 20515
Phone: (202) 225-1790
Fax: (202) 225-5517
Hours: 9-6pm
St. Croix Office

St. Croix Office

60 King Street
Frederiksted, VI 00840
Phone: (340) 778-5900
Fax: (340) 778-5111
Hours: 8:30-5pm
St. Thomas Office

St. Thomas Office

9100 Port of Sale Mall
Suite 22
St. Thomas, VI 00802
Phone: (340) 774-4408
Fax: (340) 774-8033
Hours: 8:30-5pm
St. John Office

St. John Office

St. John Administrator's Office
Cruz Bay, VI 00830
Phone: (340) 774-4408
Hours: 10-3pm